the outage to the utility the moment power is lost. This eliminates the need for you to call in manually, though reporting is still encouraged to ensure accuracy. How to Report an Outage
Even if the map is down, the BTES SmartHub billing portal often has a text-based status for your specific meter. Log in via the website, look for "My Usage"—if the meter shows "0.0 kW," you are out, and the system knows it. btes power outage map top
and sometimes via the automated reporting line (423-968-2837). External Tracking : You can view high-level outage statistics for the area on PowerOutage.us , which tracks utility data across Tennessee. Steps to Manage an Outage Verify Your Contact Info the outage to the utility the moment power is lost