There it was—the "New" driver package, specifically optimized for the 64-bit architecture of Windows 10. He watched the progress bar crawl across the screen, a tiny blue line holding the weight of his entire investigation.
The new driver package often includes a firmware updater. Inside the extracted folder, look for FirmwareUpdateTool.exe . Run it only if you experience paper jamming or sensor issues. There it was—the "New" driver package
The new retail boxes include a mini CD. However, many modern PCs lack optical drives. Use the CD only to copy the Drivers folder to a USB stick. There it was—the "New" driver package